![]() ![]() Oversee and assure high standards of customer courtesy on each game and works closely with casino staff members in this regard.Maintain awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.Control and direct games in progress by monitoring and providing assistance and dealer correction.Maintain constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.Assume overall responsibility for the effective gaming service activities for a designated area or pit.Must adhere to the customer service standards.The incumbent in this position is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according corporate and property-specific standards, while maintaining the integrity of the games.
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